It supports only SCSI or Fibre Channel drives and is designed for use with servers and workstations by supporting tests of multiple drives simultaneously as well as sequentially. You can use all the tools you want, Seagate won't replace the drive, unless their tool is used to determine the failure. The DOS mode version of Seatools as very specific limitations. I resolved it by using the current version of Seatools. The enterprise edition is still provided as a legacy version for Seagate hard disks only. 1,240 1 21 35 I had a problem with Seatools not detecting my boot drive. It supports analysis for disks connected via PATA/ SATA, USB, IEEE 1394, SAS and SCSI. The Windows version of SeaTools supports any hard disk regardless of manufacturer. It can be downloaded as a bootable ISO image from the Seagate website. SeaTools for DOS comes in a package with the FreeDOS operating system. It was created by Seagate in response to the fact that more than one third of all drives sent in for repair were actually not defective at all, thus creating unnecessary costs for retailers and the company by having to ship and analyze such disks. indicators and drive information, and perform advanced tests. It can perform short and long drive self-tests and read/write tests, extract S.M.A.R.T. It exists as a version for DOS (bundled in a bootable medium with FreeDOS) and Microsoft Windows. SeaTools is a computer hard disk analysis software developed and released by Seagate Technology. Windows: 1.4.0.7 (August 8, 2018 5 years ago ( ))Įnglish, Chinese, French, Italian, German, Japanese, Portuguese, Spanish, Russian.I expect you will see the same dummy serial number. If you want to prove this for yourself, remove the PCB with a Torx screwdriver and power it up on its own. I suspect that both drives failed to reach the SA at one time, in which case they would have reported the dummy serial number, model number and firmware version in the ROM. When a drive cannot access the firmware area in the reserved section of the platters (System Area = SA), it defaults to identifying itself with a dummy ID stored within the "ROM" on the PCB. XxxxxxAx - Self-Service SeaTools Test Code It appears that the test codes have changed in recent times, but my understanding was (in 2013 ?) that the second last digit identifies the failing test, as follows: It is generated from the drive's serial number and the number of the failing test. This code is an encoded hexadecimal number which is unique to each drive. Can someone help me understand what is going on?Īs part of the RMA process, a user needs to obtain a SeaTools "test code". Here is the log file note the failed tests on two different dates - they are on two different hard drives. This is why the Seatools log file got appended. Here's the bizzarre part: both of these drives are showing up as the same S/N in Seatools - and not what is printed on the label on the hard drives. The replacement drive could be formatted by my Mac, but the Short Generic failed. The first one could not even be formatted (Seatools said cyclic redundancy check failed). But having terrible luck with the quality of the drives being shipped. I found Seagate Ironwolf 4TB drives on Amazon for $15 less than the WD Reds.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |